Consulting:

Our diverse staff consists of accomplished business people from both the public and private sector, as well as non-profit and for profit organizations. With a foundation of education and experience in performance consulting and organizational development, we are able to determine the true needs of your organization, and make appropriate recommendations to address those needs.

How we determine your needs:

• Identify your business goals
• Needs Assessment—quantitative and qualitative investigation and analysis of your current conditions compared to your business goals
• Skill Assessment—job profiling; standardized testing using focus groups and in-depth interviews with managers, supervisors, employees and customers.

How we address your needs:

• Customized training—where and when you need it
• Curriculum development—individually designed training materials based on your business goals and needs
• Skill Coaching—observation and feedback while practicing skills on the job
• Facilitated sessions in special topics—goal setting, process mapping, job analysis, employee/management surveys
• Research
• Certificate programs
• Short and long-term training programs for small and large groups